Privacy Policy
Privacy Policy
Last updated: January 1, 2026
OceanVista Inc. ("OceanVista," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
When you create an account, make a booking, or contact us, we may collect: your full name, email address, phone number, mailing address, date of birth, passport details (for booking purposes), payment information (credit card numbers, billing address), and travel preferences.
Automatically Collected Information
When you access our platform, we automatically collect: your IP address, browser type and version, operating system, referring URLs, pages visited and time spent, device identifiers, and location data (with your consent).
2. How We Use Your Information
We use the information we collect to: process and manage your cruise bookings, communicate with you about your reservations and account, send promotional offers and newsletters (with your consent), improve our website, products, and services, comply with legal obligations and resolve disputes, detect and prevent fraud, and personalize your experience on our platform.
3. Information Sharing
We may share your information with: cruise line partners to fulfill your booking, payment processors to complete transactions, third-party service providers who assist in operating our platform, law enforcement agencies when required by law, and business partners for joint marketing initiatives (with your consent only).
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, data portability, and withdraw consent at any time.
To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for a minimum of seven years for legal and accounting purposes.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at [email protected] or write to: OceanVista Inc., Attn: Privacy Team, 1200 Ocean Drive, Suite 400, Miami, FL 33139, United States.